Shipping

Last updated: September 9, 2026

At Cameo & Beyond (operated by FPSC International Srls), we take great care in delivering your jewelry safely and efficiently. All shipments are fully insured, and a signature is required upon delivery to protect your purchase.

1. Processing & Fulfillment Lead Times

Upon placing an order on cameoandbeyond.com, you will receive an immediate automated order confirmation via email. A member of the Cameo & Beyond team will follow up within 1 to 3 business days with status updates or your tracking number.

In-Stock Items: Shipped immediately upon order processing and payment verification.
Made-to-Order Items: If an item is not currently in stock, each piece is individually crafted and requires up to 4 weeks before dispatch.

2. Domestic Shipping (Italy)

Shipping Carrier: DHL Express.
Cost: Free of charge for all orders within Italy.
Delivery Time: Typically 1 business day after dispatch (delivery to remote areas or islands may take slightly longer).
Insurance & Delivery: All packages are fully insured against loss or damage in transit. A signature is strictly required upon delivery.

3. International Shipping

International orders are shipped via DHL Express. To ensure an exceptional shopping experience, Cameo & Beyond subsidizes the majority of international courier expenses, offering shipping at a minor flat contribution calculated at checkout.

Estimated Delivery Times

European Union & Non-EU European Countries: 1 – 3 business days
United States & Canada: 3 – 4 business days
Rest of the World: 4 – 9 business days

(Please note: Delivery timeframes are estimates and may be subject to unexpected delays caused by courier operations, weather events, or local customs clearance).

4. Customs, Duties & Taxes

European Union

For orders delivered within the European Union, prices include applicable VAT. No customs duties are normally payable upon delivery for goods shipped from Italy to another EU Member State, except where special customs or fiscal territories are involved.

Non-EU Destinations

Orders shipped to destinations outside the European Union — including Norway, Iceland, Liechtenstein, Switzerland, the United Kingdom, the United States, Canada and other non-EU countries — may be subject to local import VAT, customs duties, customs clearance fees, brokerage charges or other taxes imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping contribution and are the responsibility of the recipient.

The amount of any import charges may depend on the destination country, product classification, customs value and origin of the goods and may therefore not always be calculated in advance. Any applicable charges are determined by the competent customs authorities and/or the carrier handling customs clearance.

Where preferential customs treatment is available based on the origin of the goods and the applicable trade agreements, it will be applied in accordance with the relevant customs regulations.

All packages are fully insured during transit, and a signature is required upon delivery.

5. Tracking Your Order

Once your order has been dispatched, you will receive an email containing your DHL Express tracking number and a direct link to track your package in real-time.